At Magneat Gym Bags, we strive to offer high-quality products and a great shopping experience. However, if you're not satisfied with your order, we offer a 30-day return policy. You have up to 30 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return:
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The item must be unused, in the same condition that you received it, with tags, and in its original packaging.
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You must provide proof of purchase (order number or receipt).
How to Start a Return
Please email us at magneatgymbags@gmail.com with the following:
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Your order number
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Reason for the return
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Photos of the product (if applicable)
Note: We currently do not have a fixed return address. Return instructions will be provided via email depending on your case.
🚫 Return shipping costs are the responsibility of the customer.
We do not accept returns without prior approval.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, contact us immediately at magneatgymbags@gmail.com with photos and details. We’ll assess the issue and make it right.
Non-Returnable Items
We do not accept returns for:
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Sale items or discounted products
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Used items or those not in original condition
If you're unsure whether your item is returnable, feel free to contact us before placing your order.
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 10 business days.
Please note: your bank or credit card company may take additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at magneatgymbags@gmail.com.